• Login problems ?

  Please make sure the caps button on your keyboard is not on !
  Passwords and usernames are case-sensitive. Also,try to remember or if you have stored them somewhere in your computer,retrieve them and check spelling.
  Or could it be you have updated your password/username lately?
  If you did, go back to the email that contains your updated login details.
  The email subject should be "Update Notification". Failing all this,click recover password to be issued a new one.Hope this helps.

• Important Reminders

  Account accessing and updating are considered to be from the account holder.We will not accept claims that someone else has accessed your account and update it.

  The only way this can happen is when you either:
  

  • Mishandled your login details(which is your responsibility).
  
  
  • Shared your login details(which is illegal).
  
  

  We will not be held accountable for members' failure to protect their login details. This security dicalaimer was included in the terms of service when you first signed up.

  As a further reminder:
  
  

  • We would never send you emails asking you to disclose to us or update your login details or any type of information. (Why would we ask when we already have them in our database anyways ?)
  
  
  
  • We would never send you a message with an attachment.
  
  
  
  • Once your account is activated,We expect you to Log into your account from our official web site,rather than through a link in the e-mail.
  
  
  
  • We expect you to check the website legitimacy via your browser's phishing filter(in internet explorer7,it's in Tools/Phishing filter/Check this website).
  
  
  
  • Always make sure any site that asks you for sensitive information is preceded by https-the 's' means it's an encrypted and secure site.
  
  
  
  • Please update your virus protection software and Windows(windows-update) Whenever you are alerted to.
  
  
  
  • Please visit our Security Section to learn how to locate the phishing filter in other browsers and to become familiar with those protection measures.
  
  
  
  
  Thank you for your understanding !